Delivery

The delivery is free from 200€ of purchase, in metropolitan France only.

Shipping fees are calculated based on the number of bottles sent, depending on the destination and the carrier.

To find out more about delivery costs, refer to our page linked to our shipping policy

Order before 10 a.m. on the d-day, choose the Chronopost carrier, and receive your bottles in front of your door the next day before 2 p.m.! A real plus in an emergency.

Beyond this choice, deliveries are dispatched within 24 to 48 hours maximum.

For more information, go to this page where everything is detailed: https://epi-curieux.com/policies/shipping-policy

We deliver in Metropolitan France but also to different areas detailed below:


  1. Zone 1 (Germany, Belgium, Luxembourg, Netherlands)

  2. Zone 2 (Austria, Denmark, Spain, Finland, Greece, Ireland, Italy, Portugal, UK, Sweden)

  3. Zone 3 (Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia)

  4. Zone 4 (Liechtenstein)


With three delivery options:

  • In relay point with DPD
  • At home with Chronopost
  • Pick up at our showroom

The Point Relais sends you a notification to let you know that your order has arrived. You then have 6 days to collect your package.

Deadline passed, it is returned to the sender.

If you go through in-store pickup, you will receive a notification that your order is ready to be picked up.

You then have 15 days to collect your package. After the deadline, the bottles are no longer guaranteed to be available.

Order

There is no minimum purchase. You can order only our corkscrew individually if you wish.

Yes, it is quite possible to combine wine bottles. You can also complete your order with beers but also goodies. Everything is possible.

Unfortunately you cannot save your cart for several days. To be sure to get your bottles, finalize your cart and place an order.

If you are not far from our showroom, near Chambery, you can also contact us to put bottles aside and pick them up. We save your bottles for 7 days.

Payment and refund

There is no payment deadline. Place your order from our website and pay directly online. 100% secure payment.

We want to satisfy you as much as possible, and for this we will refund your entire order if it is lost during transport. If your order arrives with one or more broken bottles, we will also refund you. Depending on the damage, we will refund all or part of the order.

Since the payment is made online from our website, we also refund you online. The payment will be received in the following days on your bank account.

In case of withdrawal, you have 14 days from the receipt of the package to inform us and return the products (return costs at your expense). You can also contact us by email or via our chatbot, explain to us the tasting of your bottle. If it is blocked, we will send you a promotional code so that you can reuse it on your next cart. The code is for single and personal use. For more information, do not hesitate to consult our page concerning the refund policy

Gifts

We give you the opportunity to offer your loved ones an Epicurieux gift card. Choose the amount to offer, and make someone happy. Go to the Goodies section on our website, or by clicking directly on this link: https://epi-curieux.com/products/carte-cadeau-epicurieux

Are you lucky enough to have received an Epicurieux gift card? Put bottles in your cart and at the payment stage, don't forget to enter the code on it in the “Gift card or dicount code” box and validate.

It's entirely possible. If you already know what to offer, make your cart and validate it. When entering the delivery information, put the address of your loved one. Do not hesitate to contact us if you wish to write a personalized message. We do it for you, and by hand!

If you hesitate about the choice of wines, call us, the team will be happy to help you.

You always have the possibility to go directly to the showroom also if you are close to Chambery.

Winegrowers

The Epicurieux team is committed to selecting winegrowers who work with the greatest respect for the environment. These craftmans cultivate their vines using organic, biodynamic farming methods. We like to meet these enthusiasts, listen to their stories, taste their work and also select with passion.

Yes, some of our winegrowers open their doors to show their estate. Do not hesitate to contact them directly.

Contact us directly by email at the following address:

contact@epi-curieux.com or by phone at +33 6 64 88 38 24.

I am a professional, CHR (cafe, hotel, restaurant).

Epicurieux selects with rigor and passion all the winegrowers. We bring great values to these producers, respectful of the environment (vines exploited thanks to organic and/or biodynamic farming)

Epicurieux undertakes to respond to your requests, to offer you an appropriate selection, at competitive prices. In addition, the site allows you to benefit from information concerning each product, each winegrower. Our team is committed to giving you as much information as possible if necessary.

Pay your bills by bank transfer or direct debit. The terms of payment are 30 days end of month.

Thanks to Db Schenker delivery tracking, we can give you an accurate estimate of the delivery date of your pallet.

In general, the delivery time is 3 days by Db Schenker.

We make sure to always have stock of the best-selling references. On the other hand, we are dependent on winegrowers, who do not have unlimited stocks. They make according to the year and the weather. However, we can set aside a quantity in advance for your establishment. If the desired product is unavailable, we make sure to find you an equivalent product.

We take care of the return of products in order to check the quality and condition of the wines. After checked, we undertake either to refund you as soon as possible, or to return the order to you (depending on our availability) in whole or in part.

We assure you of personalized proposals, we are committed to informing you of new developments. All the suggestions are made by our sommelier Clément Chevrier.

There is no loyalty program. Nevertheless, we offer you professional rates for taking bulk orders. Epicurieux is committed to being competitive.